Job vacancies

Data Quality Adminstrator 

An exciting opportunity to join our Victims First team and support individuals impacted by crime. 


As Data Quality adminstrator, you will triage referrals into our Victims First Hub, manage and analyse case management system data identifying trends and ensuring compliance with required standards, and produce performance reports. You will also provide critical administrative assistance to the Victims First Hub, ensuring smooth operations and enabling the delivery of essential support services to victims and witnesses of crime. 

We are looking for a computer-literate problem solver with case management experience and excellent administration skills. 

Key responsibilities:

  • Triage the quality of referrals into the Victims First Hub, ensuring they meet required standards.
  • Maintain, upload and monitor the Case Management System data to review, link and analyse information held on the system to ensure compliance.
  • Investigate data to identify trends, insights and areas of concern/patterns, escalating identified issues to ensure they are resolved and to facilitate informed decision-making to improve service delivery.
  • Provide administrative support to the Victims First Team when required including; mailbox management, answering incoming calls to the helpline, managing and responding to voicemail messages promptly, and ensuring all communications are handled efficiently. 


The successful candidate will have:

  • A high level of computer literacy - advanced level knowledge of Microsoft Word and Excel, with a working knowledge of other Microsoft software (such as Power BI) to present and interpret data.
  • Experience of using Case Management systems.
  • Strong problem solving experience with the ability to identify and resolve issues efficiently.
  • Excellent administration and organisational skills and the ability to prioritise work.
  • The ability to work in a confidential environment, recognising sensitive information, maintaining discretion and confidentiality at all times.


Please note, this is an in-person role based within our Victims First Hub in Reading. 

For more information about the position, please click here to be redirected to the vacancy listing on Thames Valley Police's recruitment website.

The application deadline is Sunday 27 September 2026.