Contact Us

There are a number of ways you can get in contact with us:

Phone

Call us on 0300 1234 148.  If we're unable to answer your call, please leave a message with a safe number to call you back.

Live Chat

Live chat is available by clicking on the 'Chat live with us' on the bottom right hand corner of your screen.  If Live Chat is not available a 'Leave a message' button will be visible. You can send us a message and leave your contact details for us to respond to you.

Online referral

You can make an online referral through our website.  You can complete our online referral form and a member of our team will contact you.

Complete our Online Referral Form

(On clicking on the referral form link above you will be taken directly to the form hosted on our database, Apricot).

General Enquiry

you can make a general enquiry by completing our enquiry form below.

Opening hours

Our opening hours are as follows:

  • Monday and Wednesday - 9am to 5pm
  • Tuesday and Thursday - 9am to 7pm
  • Friday - 9am to 4.30pm

National Helplines

If you need immediate support outside of our opening hours, the following 24-hour helplines are available to offer support.  In an emergency situation always call 999.
 

Supportline 

Samaritans

National Domestic Abuse Helpline

NSPCC

  • Phone: 0800 1111 for Childline for children (24-hour helpline)
  • 0808 800 5000 for adults concerned about a child (24-hour helpline)
  • Website: www.nspcc.org.uk

The Forced Marriage Unit helpline

  • Phone: 020 7008 0151 (00 44 20 7008 0151 from abroad) (24-hour helpline)