About us

Victims First is dedicated to making sure that all victims of crime receive the support they need to cope and recover from the impact of their crime. We care about those affected by crime and work continuously to improve services and support for victims.

Victims First provides free emotional and practical support to all victims and witnesses of crime. as well as family members of victims. It is available across Berkshire, Buckinghamshire and Oxfordshire and can provide help regardless of whether or not the crime has been reported to the police.


How can Victims First help?

You can contact Victims First to access tailored support based on your individual needs.

When you contact us you will be allocated a Victims First Officer who will discuss any emotional or practical needs you may have. You will work together to put in place a support plan which could involves referring you to one of our specialist services for further support.


Our Services

We have a number of specialist services which include help for victims of sexual violence and domestic abuse. We may refer you to one of our specialist services depending on your needs. The type of assistance available includes:

  • Telephone support
  • Face to face support
  • Advocacy, including, help to access other services such as sexual health clinics, drug and alcohol services and legal services
  • Support through the criminal justice system (if you have reported the crime to the police)
  • Therapeutic Counelling


Contacting Victims First

You can speak to a Victims First Officer about any of our services and receive support by:

Phone: 0300 1234 148

Monday and Wednesday - 9am to 5pm, Tuesday and Thursday - 9am to 7pm and Friday 9am to 4.30pm


Complete our online referral form

Victims First is managed by the Office of the Police and Crime Commissioner for the Thames Valley.  For further information about the commissioning of  services to support victims of crime, please visit the Police and Crime Commissioner website here