What is Victims First?

Victims First provides free emotional and practical support to victims and witnesses of crime, as well as family members of victims, living in the Thames Valley (Berkshire, Buckinghamshire, Oxfordshire and Milton Keynes). 

We are dedicated to ensuring that all victims receive the support they need to cope with the impact of crime and build resilience. We can offer support regardless of how long ago the crime was committed and whether the crime was reported to the police.


How can Victims First help?

You can contact Victims First to access tailored support based on your individual needs.

When you contact us you will be allocated a Victims First Officer who will discuss any emotional or practical needs you may have. We will work together to put in place a support plan which could involve referring you to one of our specialist services for further support.


Our Services

We have a number of specialist services which include help for victims of sexual violence and domestic abuse. We may refer you to one of our specialist services depending on your needs. The type of assistance available includes:

  • Telephone support
  • Face to face support
  • Advocacy, including help to access other services such as sexual health clinics, drug and alcohol services and legal services
  • Support through the criminal justice system (if you have reported the crime to the police)
  • Therapeutic counselling


Contacting Victims First

You can speak to a Victims First Officer about any of our services and receive support by:

Phone: 0300 1234 148

Monday and Wednesday - 9am to 5pm
Tuesday and Thursday - 9am to 7pm
Friday - 9am to 4.30pm


Complete one of our online referral forms: 

Adult referral form
Children and Young People referral form