Get Support Now - Victims First
If you've experienced crime or abuse, there are a number of ways you can contact us:
Phone
Call us on 0300 1234 148. If we're unable to answer your call, please leave a message with a safe number to call you back.
Our opening hours are Monday-Thursday - 9am to 6pm and Friday - 9am to 4.30pm
Live chat
Live chat is available 24 hours a day and 7 days a week by clicking the Live Chat button at the bottom of this page. Our live chat service is powered by Victim Support and is an online messaging exchange with a trained supporter. They will listen to you, explain your rights and options, and talk to you about further support.
Online referral
Victims and witnesses in need of support can make an online referral through our website. Complete one of our online referral forms below and a member of our team will contact you.
Our online referrals portal is not compatible with Internet Explorer. Please use an alternative browser to access the links below:
Refer myself
Refer someone else (under 18)
Refer someone else (18 and over)
Domestic Abuse professionals
If you are referring someone else for support, you must also email an accompanying up-to-date DASH risk assessment to [email protected] for us to progress it. Otherwise, an explanation why a DASH cannot be provided must be given in the incident details section.