Get Support Now - Victims First

There are a number of ways you can get in contact with us:

Phone

Call us on 0300 1234 148. If we're unable to answer your call, please leave a message with a safe number to call you back.

Our opening hours are Monday-Thursday - 9am to 6pm and Friday - 9am to 4.30pm

Live chat

Live chat is available 24 hours a day and 7 days a week by visiting the Victim Support website. Their live chat service is an online messaging exchange with a trained supporter if you need support after crime or a traumatic incident. They will listen to you, explain your rights and options, and talk to you about further support.

Online referral

Victims and witnesses in need of support can make an online referral through our website. Complete one of our online referral forms below and a member of our team will contact you.

Please note, our online referrals portal is not compatible with Internet Explorer. Please use an alternative browser to access the links below:

Refer myself

Refer someone else (under 18)

Refer someone else (18 and over)


Domestic Abuse professionals

If you are referring someone else for support, you must also email an accompanying up-to-date DASH risk assessment to [email protected] for us to progress it. Otherwise, an explanation why a DASH cannot be provided must be given in the incident details section.