Covid-19 - Service Information

We are committed to supporting victims throughout the Coronavirus pandemic and continue to offer free emotional and practical support to any victim or witness of crime or abuse, regardless of when the crime took place or whether the victim has chosen to report it to the police.


While we are not currently able to offer face-to-face support, Victims First and our contracted service providers continue to support victims via telephone, video conference and through other means such as text messaging.  We are working to tailor our support to meet the needs of victims and how they would prefer to engage with us.

At this time, due to limited capacity, we are asking that any referrals made to Victims First are made using our online referral form on our homepage and not by using the Freephone number.  Victims, or those making a referral on behalf of victims, can complete the form, leaving contact details, and one of our Victims First Officers will contact the victim directly within 5 working days.

For any general enquiries about the service please complete our enquiry form