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Volunteer Recruitment

Volunteer - Victims First Emotional Support Service

Victims First Emotional Support Service provides free emotional and practical support to all victims of crime, witnesses of crime and family members of victims. The service is available across Berkshire, Buckinghamshire and Oxfordshire and can provide help regardless of whether or not the crime has been reported to the police.

The role of a Victims First Emotional Support Volunteer involves:
• Providing practical and emotional support to victims of crime in the Thames Valley area
• Working to empower victims and map progress using an evidence-based outcomes tool 
• Ensuring fairness, impartiality and equality in supporting victims  
• Keeping a secure record of contact with victims and reporting to the Caseworker appropriately and in line with data protection requirements  
• Working alongside a Caseworker to ensure the delivery of a high-quality service 
• Committing to attending ongoing training, supervision, reflective practice and support sessions

What skills are we looking for?

• A non-judgemental attitude
• The ability to empathise with people from diverse backgrounds and cultures 
• Excellent listening skills
• Reliable and punctual
• Able to set and work within clear boundaries
• Able to travel within your local area 
• Can commit to a minimum period of 18 months.
What’s in it for me?
• Free training, support and ongoing professional development
• Travel reimbursement 
• The opportunity to develop personal and support skills for future opportunities and employment 
• Contribute to your community in a role which has social value 
• Meet people, learn new things and gain a sense of reward and contribution 
The role is subject to reference and DBS check.  For more information or to request an application form please contact the VFESS Manager on 01844 487 989 or email