Victims First Connect

What is Victims First Connect?

Victims First Connect will allow organisations and professionals working in communities to help victims of crime by learning more about the services available to victims, how to signpost people to support or process a referral for support on their behalf.  They will also be able to support victims or witnesses of hate crime in making a report to the police.

How can you help?

We are working with organisations such as community and family centres, colleges, Citizens Advice Bureaus, universities, GP surgeries and libraries to raise awareness of the support available to victims of crime. The scheme is structured into two different tiers which will provide different levels of information and support.

Tier 1 –can be as simple as displaying a poster with contact details or include further literature about Victims First and the support provided and crime prevention/ safety advice.

Tier 2 –will provide the above but will have the added benefits of having someone at the organisation trained to be aware of the services available and can talk through the options and instigate a referral to Victims First for support.   They will also receive awareness training on certain crime types such as domestic abuse and hate crime as well as be able to process third party reports of hate crime. You can find out more about Hate Crime here.

Requirements for Tier 2 organisations

As a Tier 2 Connect Point a member/members of your organisation will be required to complete a half day online training session delivered by the Office of the Police and Crime Commissioner (OPCC).  This will include training on specific crime types such as domestic abuse and hate crime as well as information on how to refer people to support and report a hate crime to Thames Valley Police.

In addition, the OPCC will be asking individuals to show proof of or arrange completion of Safeguarding training and will also ask you to sign a short agreement which details your commitment to the programme and the support the OPCC will provide.


Online training sessions for Tier 2 will be taking place online from 9.30am - 12.30pm on the following dates :

  • 29th June 2022
  • 21st July 2022
  • 22nd September 2022

To find out more about the programme or to book onto the training please email